Most co-op and condo buildings in the city have a laundry room for residents to use that is more than just an amenity; it’s practically a necessity. Nearly all of these co-op/condo laundry rooms are maintained by laundry contractors who service the machines and collect money from them. And when outside vendors are involved in providing a service for a building, it behooves all residents to understand just what type of service is being provided and the agreement under which that work is being done.
Understanding how contracts with laundry vendors are structured, what to expect under such contracts and available options that could be worked into the agreement, will guide board members and other residents in finding the right laundry contractor for their community.
Co-op/condo laundry rooms and laundry technology have advanced markedly in the past couple of decades. One of the most significant innovations has been the development of coinless washing machines and dryers, which now are the rule rather than the exception in New York City. Residents use such machines with credit or debit cards, or via smart phone apps that are loaded online through a secure virtual account the customer sets up.
“The business has changed tremendously because historically it was a coin-based operation. The methods of communication have also improved,” says Andrew Fisher, owner of Middle Village-based Hi-Rise Laundry Equipment Corp. “The latest is an app on your phone that allows the machine to deduct from a virtual account.”
Such technology is here to stay, it seems.