roperty management is a challenging field that appeals to quick- thinking, high energy individuals. Besides
excellent number crunching skills, a good property manager must also demonstrate a keen knowledge of crisis intervention, not to mention diplomacy and the stamina to endure round-the-clock availability. Every year since 1993 The New York Cooperator has recognized standout performers in the competitive property management arena. On May 15, at The Cooperator's 9th Annual Co-op and Condo Expo, Andrews Building Corporation and Cantor Real Estate joined the list of super achievers when they became recipients of this year's Leadership in Management Awards.
A Crisis Averted
One way to measure a property management company's excellence is by seeing how well it deals with a crisis. Last winter Manhattan-based Andrews Building Corporation was faced with a plumbing disaster that threatened to interrupt business at the popular Gotham Bar & Grill, a four-star restaurant, and disrupt the quality of life at the adjacent condo at 12 East 12th Street. Andrews averted the potential crisis quickly and efficiently, showing that it has what it takes to go above and beyond the call of duty. Besides the immediate task of repairing the physical structure, Andrews was also faced with the daunting challenge of balancing the needs of a commercial clientin this case a four-star restaurantwith those of the condo's residents. Andrews displayed excellent diplomatic and negotiation skills as it helped diffuse a stressful situation; then, it orchestrated a successful outcome which took into account everyone's needs.
Given the circumstances and delicacy of the situation, says Yanna Brandt, who has served as the condo's board president for the past four years, they handled it the best way they knew how. I've always had excellent communication with Gene, and have felt that he's responsive whenever I have complaints. Personally, I think he's terrific.