The ABC's of City Resources and Municipal Agencies Who You Gonna Call?

 You may live in the most well-run and self-sufficient building in the city, but  no building is an island, not even in developments from the sprawling  Stuyvesant Town-Peter Cooper Village in Manhattan to Co-op City in the Bronx to  the small six-story condo building in the Lower East Side needs to utilize a  plethora of municipal services and interact with the various city agencies that  run them.  

 Complex or intricate as the system is, sometimes dealing with these  bureaucracies isn’t as easy as just picking up the phone. A well-run building is best served when  those in charge know how to contact the right departments about the right  problems at the right times. Navigating the city’s offices can be one of the most important things that a co-op or condo does to  keep everything running smoothly. Here is a look at some of the offices and  agencies that should be on any manager or board member’s speed dial.  

 The Mayor’s Office

 It would be nice to think that Mayor Michael R. Bloomberg and his staff are  ready to assist residential owners with all of their problems, but in fact,  there isn't a lot of direct interaction between Hizzoner's office and  individual co-ops and condos.  

 According to a mayoral spokesman, most calls that come in regarding anything to  do with co-op and condo issues are directed to different offices in the city.  

 The 311 number allows customers to call one easy-to-remember number in order to  receive information and access to city government services. All calls to 311  are answered by a live operator, 24 hours a day, seven days a week and offer  immediate access to translation services in over 170 languages. To contact the  mayor’s office log onto www.nyc.gov/mayor.  

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