The “Dream Team” label is often used to describe a perfect combination of highly-skilled people drawn together for a particular purpose. The 1992 U.S. mens' Olympic basketball team is probably the most famous example, but 'dream teams' have included everything from legal defense attorneys to diplomatic missions.
Like Pippin, Jordan, & Co., boards and their management professionals also work as a unit, collaborating to carry out the administrative duties and make the decisions that keep their communities humming along from day to day. If this partnership works well, the synergy between a management pro and volunteer board also has the makings of a dream team, keeping the condo or HOA community solvent, cohesive, and valuable.
In an ideal world, building or HOA boards and their managing agents or property managers do work as a team, collaborating to carry out the administrative duties and make the decisions that keep their communities running from day to day.
Management contracts typically spell out the manager’s role in the process in general terms, but there’s often more to a truly effective board/management partnership than what’s just on paper. There are lots of ways boards can more actively partner with their manager to improve not only their building or HOA’s bottom line, but community cohesiveness and quality of life as well.
Much has been written about the respective roles of the managing agent and those of a board member, but it is easy to blur those lines. In order to minimize the potential for future conflict or confusion, a good first step is to put those expectations in writing Only by having clear, concise written policy and procedures can the board expect the management company to effectively carry out their rules and regulations.