Q For the past 2 months our apartment, which is on the ground floor above the basement, has been inundated with a loud noise from a faulty system of leaking pipes and non-working control valves, causing the sump pump to cycle on and off every 4-5 minutes, interrupting sleep.
The management office cannot seem to fix the problem and refused our request for a second opinion. We hired a master plumber on our own and his report blamed negligence and lack of oversight.
How can we force the board to solve this problem and absorb the $175 fee for this out-of-pocket expense?
—Co-op Shareholder in Queens
“Hopefully supported by that verification, she and her husband have several remedies as co-op tenant-shareholders if they think that their landlord (the co-op corporation) is interfering with their ability to live in their apartment.