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Category: Shareholder Relations

Shareholder Relations
March 20, 2020 Vulnerable Residents

Multifamily residential buildings provide both privacy and community. Privacy, because a recluse in New York City can have almost anything delivered to his door and thus never have to leave the sanctuary of his apartment; and community, bec…

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Shareholder Relations
Conflict in Client Communities

Of all the skills a good property manager must possess, conflict management is high up on the list. Not just knowing how , but when to step in (or not) is part and parcel of helping boards and residents maintain harmony and quality o…

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Shareholder Relations
Managing Conflicts

Living in a multifamily dwelling requires tolerance for other people, particularly when those people are noisy, smelly, or have questionable taste in door decorations. In New York, where the majority of people share a wall with at least one…

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Shareholder Relations
Managing Multifamily Buildings

Whether you manage a tight-knit building with just a few units, or a sprawling development with hundreds, property management comes with unique challenges. In this clip, two industry veterans let us in on the biggest ones they face in servi…

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Shareholder Relations
Residents and Mental Health

When a resident is, or appears to be struggling with mental health issues, knowing what to do or how to help can be a tough call. In this clip, two industry pros talk about boards' obligations - and limitations - when it comes to navigating…

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Shareholder Relations
Board Malfeasance

Most co-op, condo, and HOA boards are made up of honest people who truly want to act in the best interest of their community -- but sometimes bad actors do wind up on boards, and sometimes even whole boards can be corrupt. In this short cli…

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Shareholder Relations
Managing Smaller Buildings

While it may seem like a smaller building or community might be a cakewalk to manage compared to say, a 1,000 unit building or HOA with amenities, landscaping, and other aspects demanding attention, the fact is that dealing with tiny commun…

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