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Category: Communications

Communications
Incident Response Planning

Editor’s Note: During this crisis, The Cooperator family of publications will be passing along information, tips, and FAQs submitted by our network of industry professionals, including attorneys, managers, and other subject matter experts. …

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Communications
The SHIELD Act

Last summer, Governor Cuomo signed into law the Stop Hacks and Improve Electronic Data Security (SHIELD) Act, which requires all businesses and organizations in possession of electronic personal information about any resident of New York St…

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Communications
Small Building Challenges

Like people, co-op and condo buildings come in all shapes and sizes, and have different personalities and tastes. Regardless of size however, all buildings face similar challenges – coping with ever-increasing numbers of deliveries, for exa…

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Communications
Conflict in Client Communities

Of all the skills a good property manager must possess, conflict management is high up on the list. Not just knowing how , but when to step in (or not) is part and parcel of helping boards and residents maintain harmony and quality o…

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Communications
Managing Conflicts

Living in a multifamily dwelling requires tolerance for other people, particularly when those people are noisy, smelly, or have questionable taste in door decorations. In New York, where the majority of people share a wall with at least one…

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Communications
Virtual Doormen

Online services have revolutionized everything – but especially shopping. Virtually anything you want is now at your fingertips, and virtually everything can be delivered. Online versions of every service, from food delivery to furniture to…

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