Q Our building (which is comprised of 17 one-bedroom units) is heated by a hot water gas boiler with baseboard radiators. The radiators are NOT individually controlled. The building is about 30 years old, and the boiler will soon need …
They say that two heads are better than one—but what about eight? It seems that when a group of people in the same line of work get together to discuss what they do and how they do it, they often come away with new information, fresh p…
Mayor Michael R. Bloomberg once said, “No city on earth can match New York’s rich ethnic diversity; we’re truly the world’s second home.” Bloomberg’s comment was right on the money, but not only is New York City a melting pot of ethnici…
Nearly every residential building in the city has one—they’re an integral part of all your building systems, a direct line of communication between your residents, your manager, and your board. They’re on-call 24 hours a day, seven day…
In a city as densely populated as New York City, government agencies such as the Department of Sanitation of New York (DSNY) have their work cut out for them when it comes to strategically managing the 365-day-a-year task of picking up the …
Mistakes happen - they're part of everybody's learning curve. There are plenty of opportunities to make mistakes in the course of running a residential building; in nearly three decades in the building operations field, I've both made and …