Whereas certain issues are easy to delegate and oversee, such as snow and ice removal and replacing light bulbs, there are more difficult maintenance concerns. And while these problems (i.e. roof inspection, HVAC upkeep) are critical to smooth building operations, often they are not completed in a timely fashion.
“Annual inspections of some building mechanicals such as boilers and elevators are mandated by New York City,” says Rosemary Paparo, a property manager with the Manhattan-based Buchbinder & Warren management firm. “We have a proactive approach that includes regular periodic inspections and servicing of all mechanical systems.”
Paparo suggests protocols include scheduling summer boiler cleanings and overhauls, and quarterly or semi-annual inspections and servicing of pumps so building systems remain in optimal condition. “Besides their regular building inspections, our property managers perform thorough roof-to-basement quarterly inspections in each of their portfolio properties so that we have a good handle on what is going on with each property,” she adds.
Should Budgets Dictate Maintenance Schedules?
The economy has rebounded from the recession, as evidenced by an increase in construction. During the recession, however, building managers made sacrifices on maintenance concerns, simply to make ends meet. Safety—not vanity—should aid in making these types of decisions.
“I feel as if safety issues should not be put off. However, I also I feel a lot of aesthetic projects can be spaced out,” says Paul DiLeo, a property manager at FirstService Residential in New York.