Laundry Room Maintenance It’s a Wash

Can you imagine living in a co-op or condo that doesn’t have a laundry room? These days, having on-site laundry facilities for residents isn’t an amenity – it’s a necessity, and keeping yours functional and well-maintained is just as important as keeping the boiler or elevators running. 

Nearly all multifamily laundry rooms are managed and maintained by outside laundry contractors – they take care of the machines, service them when necessary, and collect the money from the machines. 

“In the past, the machines were quite simple,” says Daniel Schwartz, vice president of the Union, New Jersey-based Fowler Laundry Solutions. “There were no computers, and everything was basically manual.”

No More Quarters

My, how times have changed! Recent years have seen a lot of improvement and innovation in how all these tasks are managed. Thanks to the advent of computerized washers and dryers, as well as Internet-connected equipment and notification systems, the tedious search for quarters and traipsing back and forth to the basement to check the status of clothes is thankfully, a thing of the past. 

“It’s no longer a coin business,” says Barry Heller of Hercules Corp., a laundry room outsource provider in Hicksville. “It’s all smart cards, a rechargeable card that residents keep in their wallet.” 


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  • At our co-op, the laundry room has been closed since 11/6/2017. It was a very stupid business decision, based on being cheap and greedy. The loser management we have claims that the co-op is not generating a profit, so he locked up the laundry room, breaking the contract with the laundry company. Loser management sent out an e-mail stating that there will eventually be new laundry services that will be very cheap to use and will generate huge profits for the co-op, the dumbest thing I ever heard.
  • I want to provide an update to my previous comment on how it all ended. The laundry room remained closed for about 7 or 8 months. The residents complained. The president kept saying “next month” every month. When the grand reopening finally arrived, the president left a paper note on the building entrance door declaring: “The laundry room is reopened. Thank you for your patience!” Nothing in the laundry room changed though. The washer and the drier were the same ones from before at the same prices. So much for generating the biggest profits at the cheapest costs.