Superintendents are a lot more than a repair person or someone to call at 3:00 a.m. if you suddenly find yourself without heat in the middle of a blustery February night.
Superintendents or resident managers are responsible for building employees, professional development, communication with their management company, board and individual residents, fire safety, the boiler, overseeing the building’s operational systems and so much more—maybe even walking that yappy Jack Russell terrier on the fifth floor.
According to the union contract currently in effect in New York City, a superintendent is officially considered a “resident manager” if he or she has six or more staff members working for him or her.
The Manhattan Resident Manager’s Club, Inc. which was founded in 1980 and incorporated a year later has 220 members who are a combination of resident managers, superintendents and managing agents, and 70 associate members who are contractors, vendors and property managers.
The Residential Manager
The organization is “dedicated to the performance and advancement of the real estate manager.” In order to be eligible for membership, resident managers must oversee at least six employees and a 50-unit building. Dues for resident managers are $250 a year and $200 a year for associate members.