Virtual Doormen Deliveries in the Age of Virtual Staff

Online and electronic delivery management systems, including Virtual Doorman's keypad shown here, helps control building access and manage residents' deliveries.

Online services have revolutionized everything – but especially shopping. Virtually anything you want is now at your fingertips, and virtually everything can be delivered. Online versions of every service, from food delivery to furniture to pharmaceuticals, can arrive at your door without you ever leaving the comfort of your bedroom.

Online services are revolutionizing the building service industry as well. Gone are the days of the post office box, when residents of non-doorman buildings had to rent an address at the local post office to receive packages, or have everything sent to their office, then had to drag it all home on a crowded subway packed with irritable commuters. Services such as Butterfly MX, Academy Makilbox, Cyberdoorman, and Virtual Doorman, just to name a few, are making life easier for residents of limited service buildings.

How Does it Work?

Obviously, having near-anonymous personnel coming and going in residential buildings requires a great deal of thought – not only to logistics, but also to security.

For most delivery systems, security is provided through a web based information management platform that streamlines communications between residents, building managers, and a command center in the form of an interactive web portal. The main entry point to a client building is equipped with an alarmed card-access lock, a two way audio communication module and a video camera, which in turn is connected to a digital video recorder (DVR).


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